Frequently asked questions
Everything you need to know before and after buying.
What does DRAGO DIGITALS sell?
Digital products: downloadable guides, planners, educational materials and organizational resources. Everything is 100% digital; nothing is shipped by mail.
How and when do I receive my purchase?
After your payment is approved, you receive access by email, download link, or through the sales platform used for the purchase, usually within minutes. If nothing arrives within 24 hours, check your spam folder and write to contact@dragodigitals.com.br.
Is it a one-time payment or a subscription?
Our products are sold as one-time payments unless the product page clearly states otherwise. The price is always shown at checkout before you pay.
Which payment methods are accepted?
Payments are processed securely by third-party payment processors. The methods available are shown at checkout and may vary by country.
How long can I use the material?
Downloaded files are yours for personal use, with no expiration date.
How do I request a refund?
Write to contact@dragodigitals.com.br within 7 days of purchase, using the email from your order. See our Refund Policy.
How will the charge appear on my statement?
As DRAGO DIGITALS or DRAGO LLC.
Who is behind DRAGO DIGITALS?
DRAGO DIGITALS is the brand of DRAGO LLC, a limited liability company registered in the United States, at 4827 Waltham Forest Dr, Davenport, Florida 33837, United States.